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At Paul Law House, we strive to ensure customer satisfaction. If you are not completely satisfied with your purchase, we offer a hassle-free refund and returns policy.
1. Eligibility for Returns
You may return items within 7 days of purchase if they meet the following conditions:
- The item is in its original condition, unused, and undamaged.
- The item is returned in its original packaging with all included materials.
- Proof of purchase is provided.
2. Non-Returnable Items
The following items are not eligible for return:
- Digital products or eBooks.
- Items purchased on clearance or final sale.
- Opened or used books unless they are defective or damaged upon arrival.
3. Refund Process
To request a refund:
- Contact our support team at support@paullawhouse.com within the return period.
- Provide your order details and reason for the return.
- Ship the item back to our return address (provided upon request).
- Once received and inspected, we will process your refund within 7 business days.
Refunds will be issued to the original payment method. Shipping charges are non-refundable unless the return is due to an error on our part.
4. Exchanges
We only replace items if they are defective or damaged upon arrival. To request an exchange, please contact us at support@paullawhouse.com
5. Late or Missing Refunds
If you haven’t received your refund within the specified timeframe:
- Check your bank account again.
- Contact your credit card company; it may take some time for the refund to be officially posted.
- If you still have not received your refund, contact us at support@paullawhouse.com
6. Shipping Returns
Customers are responsible for return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping service to ensure the safe return of your item.
For any questions regarding our Refund and Returns Policy, please contact us at:
Paul Law House
Email: support@paullawhouse.com
Phone: +91 95477 24485
Address: Raiganj, India, West Bengal 733130
By purchasing from Paul Law House, you agree to this Refund and Returns Policy.